Without Research Thinking, Your Democratization Program Isn’t Research. It’s Research Theater.
UXPA Boston 2026 – May 8, 2026 – Revere Hotel, Boston
64% of companies report having a democratized research culture – but most can't tell whether the research they're producing is any good. In this talk, Jim Dalglish and Denise da Costa Graeff share findings from UX professionals conducting democratized research, introduce the Research Literacy Framework™ – a four-element model for making democratization actually work – and debut the Research Democratization Maturity Diagnostic.
This is ongoing research for an upcoming book on research literacy and the impact of AI on organizations.